Frequently Asked Questions

How do I make an appointment?
Please contact us. You can also contact us on WhatsApp or simply send a text or email. 

Is there a waiting list?
We will make every effort to see patients on the same day or within 24 hours. 

Do I need a referral from my GP?
We accept direct and self referrals. No GP referrals are required unless your insurance stipulates this.        Self-funding patients can access the service directly. We do promote working in close communication with your GP and other health care professionals to provide a high standard of treatment.

What should I wear?

Wear comfortable loose fitting clothing or sports wear. The clinician will most likely ask you to expose the area which will require treatment. It will be advisable to wear shorts if you are going to receive lower limb treatment.

Should I bring my X-rays?
Bring any relevant medical information including radiological results and current medication that you use as well of any allergies that you suffer from. 

What is your cancellations policy?
Please try to give us as much notice as possible if you need to cancel or rearrange an appointment. Kindly note that cancellations less than 24 hours notice will be charged for.

What are your payment terms?
Unless you are covered by Health Insurance we ask for payment on the day of treatment either by card payment or bank transfer.

Are all your physiotherapists qualified?
All our physiotherapists are members of Chartered Society of Physiotherapy (CSP) and registered with the Health and Care Professions Council (HCPC).

Do you treat children?
We treat patients from the age of 10 years and above. All our physiotherapists have undergone Enhanced Disclosure and Barring Service checks, which are always kept up to date.

Is there Disabled Access?
The building in Brooklands, Weybridge, where Meyer & Associates is located has a lift directly from the car park under the centre of the building, for disabled access. There are also special parking bays allocated for disabled parking nearby. Please do call us so we may assist you.

Can you deal with my private medical insurance?
Meyer & Associates is an approved physiotherapy service provider by the majority of health insurance companies. For a list of private medical insurance companies we regularly work with and how the process work, please view here. 

What conditions do you treat?
For a list of conditions we treat, please view here.

How do I get to the clinic?
For travel options to Meyer & Associates clinic in  Weybidge, including a map and directions, please view here.

I have a question not covered here. How do I contact Meyer & Associates?
Please contact us .